Everything your shop needs.
In one place.
One system of record for the counter, the app, the route, and the customer. The same data flows everywhere, so a counter ticket becomes a route stop becomes a retention message — without copy-paste, exports, or duct tape between tools.
Maison covers six surfaces of a laundromat operation — counter POS, pickup & delivery, driver routing, customer retention, reporting, and integrations — on a single shared dataset. Operators report a 4-second average counter checkout and a +11 point retention lift in the first 60 days, measured against their own pre-Maison baselines.
Every feature listed below is included in the flat monthly price. There's no Pro tier and no per-driver upgrade.
| Surface | What it runs | Outcome |
|---|---|---|
| Counter POS | Scale, scan, ticket, pay | 4-sec avg checkout |
| Pickup & Delivery | Auto-assigned routes | 98% on-time pickups |
| Driver app | Buzzer notes + photo proof | Failed-pickup recovery |
| Retention engine | Triggered SMS + referrals | +11pt retention, 60 days |
| Reporting | Real-time KPI dashboards | Daily / weekly views |
| Integrations | Stripe, accounting, SMS | Single vendor for billing |
4-second checkout,
every time.
- ›Scale integration (Dibal, Brecknell, CAS)
- ›Ticket printer + barcode scanner
- ›Phone + email at checkout (retention fuel)
- ›Cash, card, Apple Pay, house account
- ›Works offline during outages
Every stop,
in the right order.
- ›Auto-assign by geo + driver capacity
- ›Live ETA for every customer
- ›Buzzer notes + photo proof
- ›Failed-pickup reschedule flow
Your customers
come back.
Triggered SMS, win-back flows, referral credits, subscription pickups. All driven by real usage — no dashboards to configure.
Want to see it
on your shop's numbers?
15 minutes, no prep, no pitch. We'll walk through every surface above with your real volume and order history.