Maison vs CleanCloud.
Same scope, flatter price, operator-built.
Same dedicated-laundromat operations scope as CleanCloud — but one flat monthly price, retention included by default, and a product roadmap driven by operators on the floor in NYC. Migration is free and takes one week.
No per-order feeRetention includedFree migration
Maison and CleanCloud both target dedicated laundromat operations — counter POS, pickup & delivery, customer app, retention. The structural difference is the cost model: CleanCloud uses tiered plans with feature gating and per-order fees on certain tiers; Maison is one flat monthly price with every feature included on day one. Operators switching typically save $300–$600/month after factoring in feature parity at lower tiers.
| Capability | CleanCloud | Maison |
|---|---|---|
| Counter POS | Yes | Yes |
| Per-order fee | Yes on certain plans | $0 |
| Pickup & delivery routing | Higher tier | Included |
| Driver app | Per-driver fee on some plans | Included |
| Customer SMS retention | Pro tier add-on | Included |
| Multi-shop reporting | Higher tier | Included |
| Customer-facing app | Yes | Yes |
| Migration + on-site training | Paid project | Free, included |
| Contract length | Annual common | Month-to-month |
What operators
ask before they switch.
- Why do operators switch from CleanCloud to Maison?
- The most common reason is pricing model: CleanCloud's tiered plans gate features like advanced retention, multi-shop reporting, and driver dispatch behind upcharges, and several plans add per-order fees on top. Maison ships every feature in one flat monthly price. The second reason is product cadence — Maison is built and used by NYC laundromat operators, so feature priorities track what an operator hits on a Saturday, not what surfaces well in a sales demo.
- Does Maison have feature parity with CleanCloud?
- For the operations surface, yes: counter POS with scale integration, recurring customer service, pickup-and-delivery routing, driver app, customer-facing app, SMS retention, and reporting. The places we deliberately diverge: Maison's retention engine is event-triggered (order ready, customer late, win-back targets) rather than calendar-scheduled, and our dispatch is auto-assigned by geo + driver capacity rather than manual.
- Will my CleanCloud customer list and order history move over?
- Yes. We export both during migration and load them into Maison along with recurring customers, saved payment methods (where portability allows), pricing tiers, and driver routes. Nothing stays behind in CleanCloud.
- How does Maison's pricing model differ from CleanCloud's?
- CleanCloud uses tiered subscriptions plus per-order fees on certain plans, with retention and advanced reporting often gated behind higher tiers. Maison is one flat monthly price per shop with everything included from day one, no per-order processing fee, and no Pro-tier upgrade path.
- How long does a CleanCloud → Maison migration take?
- One week for a single shop, two weeks for multi-shop. Both systems run in parallel for the first two days; once you're confident on Maison, we shut CleanCloud down. Free migration, month-to-month from day one.
Switching from any platform
Side-by-side comparison covering Square, Clover, CleanCloud, and other dedicated laundromat POS systems.
Maison vs Square
Switching from a general-purpose POS — different feature gaps, different cost model, longer comparison.
What Maison costs
Flat monthly price per shop with every feature included. We'll quote against your CleanCloud bill on the demo.